Shipping & Store Pickup
Shipping Rates:
Ontario: 13.99 + tax (Free Shipping over $100 before taxes)
Quebec: 14.99 + tax (Free Shipping over $150 before taxes)
Western & Eastern Canada: 18.99 + tax (Free Shipping over $175 before taxes)
Remote Locations (NVT, NWT, YT & NL): 22.99 + tax
PLEASE NOTE SALE ITEMS DO NOT QUALIFY FOR FREE SHIPPING
PLEASE NOTE WE DO NOT SHIP TO PO BOXES. PHYSICAL ADDRESS IS REQUIRED.
We use various courier companies depending on location. We do not use Canada Post and as such can not ship to any PO Boxes. Orders will take 1-6 business days from date it is shipped.
We are currently processing orders within 1-5 business days, following which you will receive your tracking number. Your tracking number will be provided via email once packaged is sent.
If you have chose store pickup please wait until you receive an email advising your order is ready before you come pickup. Some ordered items may be at a different location and will need to be transferred.
*Please Note: Due to weight, any orders that include Zum Laundry Soap are not eligible for the free shipping minimum. All orders that include this item will be charged for shipping. If it's not chosen at checkout we will add it onto your order once received. If you select multiple bottles of Zum Laundry Soap you may be contacted and advised that your shipping costs will be more then the standard charge - you will be give the option of canceling your order at this time if you do not wish to proceed with the extra charges.
Do You Ship to the U.S. or Internationally?
At this time we only ship within Canada.
In-store pickup
Online orders are also available for in-store pickup at our three Southern Ontario locations in Dundas, Elora & Grimsby. Simply select in-store pickup when you are checking out, and choose your preferred location. You will receive a phone call when your order is ready for pickup.