**PLEASE NOTE THERE ARE NO EXCHANGES OR REFUNDS ON FINAL SALE ITEMS. FINAL SALE ITEMS DO NOT COUNT TOWARDS FREE SHIPPING MINIMUMS**
Super soft certified 100% Organic Cotton. High quality Zip from shoulder to thigh. No bagging under the chin. Supporting back flap to keep baby's skin safe from getting caught in the Zip.
CERTIFICATION: Our fabric is premium quality and made with 100% GOTS certified, organic cotton. GOTS stands for Global Organic Textile Standard and is the worldwide leading textile processing standard for organic fibres, that includes social and comprehensive ecological criteria.
PROCESS: Tiny Twig prides itself on innovative design for organic cotton baby clothing that is finally realized through a tough but established production process. Armed with GOTS certification at EACH step, we are proud that Tiny Twig is beneficial both locally and globally. And we are happy to share our yearly certification information!
DYEING: Tiny Twig uses an automatic dyeing process and only GOTS-certified dyes. These dyes are non-toxic, sustainable and dramatically reduce our carbon footprint!
SAFETY: Tiny Twig has the baby's safety as its highest priority. Every garment must and does pass the Needle Test before leaving our premises. After garment production, 3rd party agencies inspect every piece to ensure GOTS compliance. They test the flammability of fabrics and check for harmful chemicals in the prints and dyes. Additionally, Pull and Tensile Strength checks are performed on all accessories of the garments. Other tests include the detection of any small parts and sharp objects. Every garment MUST PASS each check before leaving our premises!
BUTTONING: Only high-quality, eco-friendly coconut shell buttons and YKK snap fasteners are used in our garments. Extreme care is taken to attach them securely to ensure baby's safety.
Returns & Exchanges
Can I Return Items?
Exchange or Store credit only 30 days from purchase date.
All discrepancies or damages for online orders must be reported within 48 hours of delivery.
All personal hygiene, essential oils and sale items are final sale.
No exchanges or store credit on opened items.
For manufacturers defects please email us at email@example.com and we will provide manufacturer or distributor information.
Please be advised we do have soap in our stores that is unwrapped and scented with essential oil. As a result, some items (clothing, soft dolls & silicone items) will absorb the smell . If you are extremely scent sensitive we advise that you please consider this before you purchase. When the items arrive, you can air out or wash to help dissipate the essential oil smell. Please note we do not pay shipping on returned items based on essential oil scent.
How Do I Return Items?
If you have an online purchase you would like to return, please contact us firstname.lastname@example.org or fill out the contact us form on our home page. You can also visit us in-store at our 3 locations in Ontario: Dundas, Elora or Grimsby. If you received free shipping the shipping cost will be deducted from your order. If you paid shipping on your order this amount will not be refunded.
Please note the above return policy is the same for instore or online purchases.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.